Amberfield
Company Benefits Solutions Testimonials +60 3-5631 8742 Get in Touch
Families who have trusted Amberfield care home

WHAT FAMILIES SAY

Words from those
who know us best

These are the experiences of families who have placed their trust in Amberfield. We share them honestly — including the moments where things were not easy at first.

Back to Home

340+

RESIDENTS & CLIENTS SUPPORTED

4.8

AVERAGE FAMILY RATING

13+

YEARS IN OPERATION

92%

OF FAMILIES RECOMMEND US

FAMILY FEEDBACK

What families have shared with us

WH

Wong Hui Ling

Petaling Jaya · March 2025

My mother has been at Amberfield for eight months. The adjustment was not smooth at first — she is stubborn about her routines — but the staff were genuinely patient with her. They did not try to force her into a schedule. Now she has friends there and seems settled. That took time, and I appreciate that Amberfield gave it to her.

RA

Raveendran Arumugam

Shah Alam · February 2025

We use the Night Watch Service for my father who lives at home in Shah Alam. He had a fall six months ago and the family was not comfortable leaving him alone through the night. The Amberfield staff are reliable and my father has actually warmed up to them — which surprised us. The arrangement works well.

NY

Nurul Yusoff

Subang Jaya · January 2025

The Health Monitoring Retainer has been valuable for us. My mother has type 2 diabetes and we live abroad, so coordination is difficult. The monthly reports give us real information — blood sugar trends, weight, medication notes. And when her readings dipped in February, they called us before we even had to ask. That kind of attention matters.

CK

Chong Kah Wei

Klang · March 2025

We visited four care homes before choosing Amberfield. The difference was visible straightaway — the staff knew residents by name and were genuinely talking with them, not just attending to tasks. My father is there on the Personal Care Suite and we visit every weekend. He is well looked after.

SL

Suriani Lim

Puchong · February 2025

Pricing is clear and fair. When we first enquired, they gave us a written breakdown before we even asked. There were no hidden costs after my mother moved in. Meals are good — they accommodate her soft food requirement without making it feel like a medical thing. She still enjoys eating, which tells me something.

PG

Priya Gopal

Ara Damansara · January 2025

My grandmother has dementia and we were worried about how she would cope with a new environment. The team at Amberfield was very matter-of-fact about it — they have experience with this, and it showed. They focused on her interests and existing habits rather than trying to change her. Thirteen months later and she is stable and calm.

CARE STORIES

How care made a difference

These are broader summaries of how our services have supported families over time. Names have been changed for privacy.

PERSONAL CARE SUITE · 11 MONTHS

An elderly widower who had been living alone in Kepong

THE SITUATION

Following the passing of his wife, Mr T's family grew concerned about his nutrition, hygiene and growing social withdrawal. He had been managing largely on his own but the situation was deteriorating gradually.

WHAT WE DID

After a home visit and consultation with the family, we developed a care plan for the Personal Care Suite that preserved his daily routines as much as possible. Meals were adapted to his preferences. Staff introduced him to small group activities at a pace he was comfortable with.

OUTCOME

Within three months his appetite improved significantly and his daughter described him as more like himself again. At eleven months, he participates regularly in morning garden walks and has formed genuine friendships with two other residents.

HEALTH MONITORING RETAINER + NIGHT WATCH · 6 MONTHS

An elderly woman with hypertension living independently in Subang Jaya

THE SITUATION

Mrs A preferred to remain at home but her children in Singapore were worried about her blood pressure management and the risks of living alone through the night. She was resistant to full residential care.

WHAT WE DID

We started with the Health Monitoring Retainer to establish a baseline and build rapport. After two months, her family and Mrs A agreed to add the Night Watch Service on weeknights. We coordinated with her GP on her antihypertensive regimen throughout.

OUTCOME

Blood pressure readings stabilised over four months. Her GP reduced one of her medications at the six-month review, citing improved management. Her family reported significantly reduced anxiety about the living situation.

NIGHT WATCH SERVICE · 4 MONTHS

A family managing overnight care between two working parents in Puchong

THE SITUATION

The family cared for their elderly mother at home during the day but both parents worked early shifts. The mother had mobility issues and they needed reliable overnight cover five nights a week without the disruption of moving her to a facility.

WHAT WE DID

We assigned two staff members on a rotating schedule to maintain familiarity. The team integrated with the family's existing care approach rather than introducing a separate routine, which helped the mother feel at ease more quickly than expected.

OUTCOME

No falls or incidents over four months of the arrangement. The family reported that the mother slept better with a familiar presence present and that the arrangement removed a significant source of stress for the household.

REACH US

Ready to speak with our team?

Whether you have a specific question or just want to understand your options, we are available during office hours and happy to talk through what might work for your family.

18 Jalan USJ 9/5T, 47620 Subang Jaya, Selangor
Mon–Fri 8:00 AM–6:00 PM · Sat 9:00 AM–1:00 PM
Care services: 24 hours, 7 days

4.8

AVERAGE FAMILY SATISFACTION

Start with a conversation

We do not expect decisions to be made quickly. Contact us when you are ready, and we will take it from there at a pace that feels right for your family.

Get in Touch